Description

You will provide onsite technical and customer support for client-specific applications in Phoenix, AZ.

This role is on-site.

Responsibilities

• Provide first and second-level technical support for client applications.
• Troubleshoot technical issues to resolve user requests efficiently.
• Communicate clearly with various audiences via verbal and written channels.
• Manage multiple tasks simultaneously in an onsite environment.

Required Skills

• 5+ years of technical support experience in a comparable position.
• Proven troubleshooting abilities for application issues.
• Strong customer support and interpersonal skills.
• Effective verbal communication and active listening skills.
• Strong written communication skills for documentation and ticketing.
• Ability to multitask and adapt to changing requirements.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE