You will own the technical relationship and solution delivery for key client accounts.
Responsibilities
- Partner with customer success and channel teams to design and deploy tailored payment solutions meeting complex client requirements.
- Serve as the primary post-implementation technical resource for APIs, SDKs, and third-party integrations related to payment processing, reconciliation, and fraud prevention.
- Lead client workshops and produce technical documentation to accelerate platform adoption and empower partner enablement.
- Conduct transaction and usage audits, providing insights and reports that inform account strategy, optimization, and product enhancements.
- Collaborate closely with internal development teams, client stakeholders, and partners to deliver scalable, secure, and compliant payment solutions.
Required Skills
- 5+ years of experience in technical account management, solution engineering, or SaaS implementation within the payments, fintech, or financial services sector.
- Deep understanding of payment APIs, SDKs, and integration workflows, including card acquiring, alternative payment methods, or digital wallets.
- Experience with REST APIs, SQL, and modern web technologies (JavaScript/React/Python preferred).
- Proficiency with Postman API.
- Familiarity with payment gateways, transaction routing, and compliance frameworks (e.g., PCI DSS, PSD2, or Open Banking).
- Strong problem-solving and communication skills, with the ability to translate business objectives into robust technical solutions.