Description

Own production support, ISO 20022 migration, and merger conversion initiatives for wire processing platforms.

This role is hybrid.

Responsibilities

• Monitor application health, transaction processing, and operational workflows for wire systems.
• Investigate production incidents, perform root cause analysis, and coordinate resolution activities.
• Support release deployments, system upgrades, and post-implementation validation.
• Drive ISO 20022 implementation, analyzing message format changes, data mapping, and integration impacts.
• Gather and validate business requirements, creating process flows, user stories, and acceptance criteria in Agile environments.

Required Skills

• 5+ years experience as a Technical Analyst, Systems Analyst, or Business Analyst.
• Experience supporting wire processing, payments, treasury, or financial services applications.
• Strong knowledge of Software Development Lifecycle (SDLC) and application support processes.
• Proficiency in Jira and Confluence for backlog management and documentation.
• Ability to work effectively with Product Owners, developers, and business stakeholders.
• Strong analytical, problem-solving, and documentation skills.
• Familiarity with SQL and data validation techniques.

Preferred Skills

• Experience with wire processing platforms like Finastra PAYPlus, WITS, SWIFT, Fedwire, ACH, or RTP.
• Direct experience supporting ISO 20022 initiatives or merger/conversion projects.
• Familiarity with Azure DevOps, SFTP, middleware, and APIs.

Key Skills

Education

Bachelor's degree