Description

You will provide technical application support within a financial services environment, managing incidents and maintaining system stability.

Responsibilities

• Manage application support requests using ServiceNow.
• Maintain and monitor workloads within UC4 and Atomic environments.
• Troubleshoot issues involving Linux operating systems and Oracle databases.
• Apply ITIL frameworks to ensure efficient service management.

Required Skills

• 5+ years of experience in a technical application support role.
• Proven experience working within Financial Services.
• Proficiency with ServiceNow for service management.
• Hands-on experience with Linux.
• Experience using UC4 and Atomic.
• Working knowledge of Oracle databases.
• Strong understanding of ITIL processes.
• Degree in Computer Science or an equivalent qualification.

Preferred Skills

• Experience with other mainframe automation tools beyond UC4.
• Scripting skills for Linux automation.

Key Skills

Education

Any Graduate