Description

You will serve as the technical authority for Salesforce platform implementations and architectural strategy.

Responsibilities

• Provide subject matter expertise on Salesforce platforms, including Financial Services Cloud, Service Cloud, Experience Cloud, and Service Cloud Voice.
• Establish and advise on best practices for agile delivery, governance, and DevOps, covering environment management, code reviews, and test processes.
• Collaborate with stakeholders to define business visions, implementation roadmaps, and capacity management.
• Direct the development team in achieving objectives while managing risks and mitigation plans.
• Advise on the balance between configuration and customization to ensure scalability, performance, and maintainability.

Required Skills

• 10-18 years of technical experience.
• Expertise in Salesforce platform architecture and leading industry practices.
• Deep knowledge of Service-Oriented Architecture (SOA) and Web Services.
• Proven ability in Solution Architecture and Cloud Computing.
• Experience with capacity planning and platform enablement.
• Insurance domain knowledge.
• Strong communication skills to influence stakeholders in a matrixed environment.
• Ability to provide thought leadership by matching technology to business concepts.

Key Skills

Education

ANY GRADUATE