Description

• Experience coordinating UAT, pilot testing, application testing, business readiness, or similar cross-functional validation activities.
• Ability to take an approved framework or test plan and turn it into executable assignments, schedules, tracking tools, and status reporting.
• Strong organizational discipline and follow-up skills across many testers, scenarios, applications, open items, and stakeholders.
• Strong facilitation skills for test check-ins, office hours, issue triage meetings, status reviews, and tester onboarding.
• Ability to work with both technical and non-technical participants and translate issues into actionable next steps.
• Comfortable using Microsoft 365 tools such as Excel, SharePoint, Teams, Outlook, and Word to manage execution artifacts and reporting.
• Ability to distinguish between defects, configuration remediation, support process gaps, communication needs, training needs, adoption risks, and accepted constraints.
• Clear written communication skills and ability to produce concise status updates for project leadership.

Preferred experience and capabilities

• Experience with Microsoft 365, identity, endpoint, collaboration, tenant migration, or regulated collaboration projects.
• Experience coordinating testing for applications, workflows, integrations, or business processes.
• Experience with defect tracking, readiness dashboards, UAT tools, project trackers, or structured issue logs.
• Experience working with OCM, UX, Service Desk, application owners, infrastructure teams, or cybersecurity/compliance stakeholders.
• Familiarity with DR testing, operational readiness testing, or reusable validation asset development; basic awareness of automation concepts is helpful but not required.

Success Measures

• Application validation and persona/journey validation are planned, assigned, executed, and tracked against agreed milestones.
• Tester participation, coverage gaps, blocked scenarios, and readiness risks are visible early enough to correct.
• Findings are captured consistently and routed to clear owners for defect resolution, remediation, support process improvement, communication, training, or acceptance.
• Program coordinator ship receives concise, evidence-based readiness reporting that supports deployment decisions.
• Testing evidence is complete enough to support stakeholder confidence, post-pilot lessons learned, and future reuse.
• Reusable application validation scenarios are identified and cataloged for potential DR testing and future project use

Key Skills

Education

Bachelor's degree