Description

You will bridge business needs with technical implementation for software solutions.

This role is on-site.

Responsibilities

• Document and map complex process flows using LucidChart or Visio.
• Analyze and define requirements for conversational dialog interfaces.
• Integrate systems using API tools such as Postman or Swagger.
• Collaborate across matrixed teams to drive technical solution delivery.

Required Skills

• 7+ years of professional experience as a Technical Business Analyst in the software industry.
• Proficiency with process flow software (LucidChart, Visio).
• Working knowledge of API interfaces supporting conversational dialog.
• Experience utilizing API integration tools (Postman, Swagger).
• Ability to work independently while tracking industry trends.
• Excellent written and verbal communication skills.
• Experience working in a highly matrixed environment.

Preferred Skills

• Experience as a Business or Information Architect.
• Track record implementing conversational AI solutions in large-scale enterprise settings.

Key Skills

Education

Any Gradute