Description

Document and reengineer business processes to improve efficiency. Elicit and analyze business requirements to support IT project delivery. Develop system design documents, including as-is and to-be workflows using Microsoft Excel and Visio. Facilitate requirements gathering sessions and support user acceptance testing activities. Create training materials, user guides, and assist in end-user training sessions.

Responsibilities

• Document and reengineer business processes for efficiency.
• Elicit and analyze business requirements for IT projects.
• Develop system design documents and workflows using Excel and Visio.
• Facilitate requirements gathering and support user acceptance testing.
• Create training materials and assist with end-user training.

Required Skills

• 5+ years of experience as a business analyst in IT projects.
• 3+ years of experience with ERP and/or SIS IT projects.
• Proficiency in process mapping and workflow documentation.
• Experience developing business cases and project charters.
• Knowledge of system architecture diagrams.
• Proficiency in Microsoft Visio and Excel.
• Familiarity with PMP methodologies.
• Proficiency in MS PowerPoint and MS Project.

Preferred Skills

• Experience supporting system testing activities.

Key Skills

Education

Any Graduate