Description

You will provide technical assistance to end-users to ensure hardware and software systems function efficiently.

Responsibilities

• Support end-users with desktop support and the deployment of hardware and software.
• Resolve technical issues individually or in collaboration with other staff and resources.
• Troubleshoot a wide variety of equipment and systems to minimize downtime.
• Maintain a high level of professionalism while addressing user technical needs.

Required Skills

• 5+ years of related experience in technical support roles.
• Proficiency with Windows and macOS environments.
• Experience managing and supporting mobile devices and tablets.
• Hands-on experience with hardware and software deployment.
• Strong troubleshooting skills for diverse technical systems.
• Basic network troubleshooting experience.
• Degree or equivalent experience (Any Graduate).

Key Skills

Education

Any Graduate