Description

Key Responsibilities

Oversee execution and delivery status across the end-to-end RCM program, not only the Persistent scope.

Manage integrated planning, delivery coordination, workstream alignment, and technical dependencies across, including the scope of Persistent, other vendors, and Labcorp FTEs involved in RCM.

Maintain a unified, prioritized backlog and align work sequencing with agreed program priorities.

Track scope, schedule, effort, milestones, risks, issues, assumptions, and dependencies across delivery teams.

Drive mitigation plans and escalate cross-team decisions or blockers requiring leadership attention.

Work across organizational boundaries to coordinate Labcorp stakeholders and FTEs, Persistent teams, platform vendors, advisors, and other delivery partners.

Provide consolidated governance updates, effort summaries, and delivery reporting.

Ensure required access, environments, data, reviews, and approvals are identified early and actively followed through.

Required Qualifications

Senior experience leading complex technology delivery or transformation programs.

Demonstrated capability in program governance, integrated planning, backlog management, dependency management, and executive reporting.

Experience leading multi-party delivery teams comprising client FTEs, internal teams, and multiple vendors across engineering, architecture, business, security, and infrastructure.

Strong communication, facilitation, risk-management, negotiation, and escalation skills.

Preferred Qualifications

Experience in healthcare, diagnostics, laboratory operations, or Revenue Cycle Management.

Experience delivering AI, automation, data, cloud, or enterprise modernization initiatives.

PMP, SAFe, Scrum, or comparable program and delivery certification.

Expected Outcomes

Predictable delivery with clear ownership, milestones, and dependencies across all participating teams.

A governed and prioritized program backlog aligned to RCM objectives.

Early visibility of risks, issues, decisions, and access constraints.

One integrated delivery cadence across Labcorp FTEs, Persistent, and other vendors

Key Skills

Education

Any Gradute