Description

Provide high-level technical support and maintenance for hardware, software, networking, and legacy systems.

Responsibilities

• Install, maintain, and repair desktop computers, enterprise servers, laptops, storage subsystems, and peripherals.
• Execute IMACs for PCs, networks, servers, and client-approved applications.
• Test and certify hardware, networks, servers, and software to ensure operational stability.
• Manage technical escalations and lead or direct the work of others on site.
• Oversee project management for small-scale, less complex technical projects.

Required Skills

• 8+ years of experience in technical support or systems maintenance.
• Expertise in Microsoft, Linux, and Unix operating systems.
• Hands-on experience with tier-one manufacturer server, PC, and printer products.
• Proficiency in networking software, antivirus software, and network protocols.
• Experience managing and troubleshooting OEM network devices and storage subsystems.
• Certifications in EMC, Dell, Cisco, Microsoft, CompTIA, or Network+.

Preferred Skills

• MCP, MCDST, or MCSE certifications.
• Manufacturer certifications from HP, Dell, Toshiba, or IBM.

Key Skills

Education

Any Graduate