Description

You will own day-to-day technical support and system imaging for business users and lab endpoints.

This role is on-site.

Responsibilities

• Diagnose and troubleshoot hardware, OS, and application issues on PCs and workstations.
• Perform system imaging (ghost imaging) including OS deployment and configuration.
• Execute installation, configuration, and maintenance of operating systems and applications.
• Re-image systems for upgrades, maintenance, or issue resolution.
• Develop and maintain documentation for troubleshooting procedures and system configurations.

Required Skills

• Strong expertise in PC troubleshooting (hardware, OS, and application-level).
• Hands-on experience with system imaging tools.
• Proficiency in Microsoft Excel, including advanced functions, macros, and VBA.
• Ability to automate repetitive tasks using Excel or scripting tools.
• Good understanding of Windows environments and networking basics.
• System performance optimization experience.
• Bachelor's degree.
• 5+ years of experience.

Key Skills

Education

Bachelor's degree