Description

Must Have Technical/Functional Skills: 

•              Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.

•              Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM).

•              Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.

•              Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or 

similar environments).

•              Good understanding of ITIL processes, including Incident, Problem, and Change Management.

•              Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.

•              Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.

•              Involvement in transition and knowledge transfer activities, with ability to understand 

end-to-end application landscapes.

•              Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.

•              Experience coordinating with cross-functional teams for issue resolution and system improvements.

•              Ability to align with project and LCM teams to plan and execute application upgrades.

•              Experience in evaluating manufacturing requirements and identifying process gaps.

•              Strong skills in conducting gap analysis and recommending MES solutions.

•              Exposure to evaluating multiple MES products and selecting the best-fit solution.

•              Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.

•              Experience in preparing functional and technical specification documentation

Key Skills

Education

Bachelor's degree