Description

Lead the design, development, and implementation of ServiceNow solutions for complex business requirements.

Responsibilities

• Design and implement ServiceNow modules including ITSM, ITBM, ITAM, and ITOM.
• Develop workflows, scripts, and new applications from initiation through delivery.
• Collaborate with architects to produce high-level and detailed technical designs.
• Own the full development lifecycle including design, implementation, test automation, and code delivery.
• Mentor team members and drive process optimization through automation.

Required Skills

• 6+ years of experience in ServiceNow design and development.
• Minimum 3 years specifically focused on ServiceNow development rather than administration.
• Hands-on experience with ServiceNow ITSM and GRC development.
• Proven experience integrating third-party APIs.
• Proficiency in ServiceNow workflows across ITSM, CSM, ITOM, or SecOps.
• Ability to perform test automation and ensure code reusability.
• Certified ServiceNow System Administrator (CSA).
• Bachelor's degree in Computer Science, IT, or a related field (B.E/B.Tech/M.C.A/M.Sc).

Preferred Skills

• ServiceNow Implementation Specialist or Application Developer Certification.
• Development experience in ITBM, Security Ops, or GRC.

Key Skills

Education

Any Graduate