Description

You will own the end-to-end delivery of data products within the Foundational Platform Data space to improve customer and employee experiences.

Responsibilities

• Own the solution design, development life-cycle, and implementation of end-to-end data products.
• Develop and maintain the strategic roadmap for data lake, analytics, and governance initiatives.
• Manage the product backlog by prioritizing business value, technical feasibility, and large-scale processing requirements.
• Establish and enforce data governance policies to ensure quality, security, and regulatory compliance.
• Define and track KPIs using Tableau to visualize data initiative success and inform stakeholders.
• Optimize data lake performance on GCP for efficient storage, processing, and retrieval.

Required Skills

• 11+ years of professional experience in product or technical management.
• Deep expertise in Google Cloud Platform (GCP).
• Advanced proficiency with Google BigQuery for large-scale data processing.
• Experience managing data lake, analytics, and governance initiatives.
• Ability to perform exploratory analysis on large datasets for data enrichment.
• Experience implementing data quality control and validation processes within warehouses.
• Knowledge of AI/ML capabilities and how they contribute to customer experience.
• Bachelor's Degree.

Preferred Skills

• Experience with telecom data ecosystems, specifically customer and experience data products.
• Ability to define customer experience measures across omnichannel journeys.

Key Skills

Education

Bachelor's Degree