Description

We are seeking a Technical Program Manager who will manage agile ceremonies and cadences (sprint planning, backlog grooming, retrospectives, stand-ups) using a technical tooling team supporting multiple global stakeholder groups. Standing up new agile/iteration cadences as team structure, scope, or stakeholder needs evolve. 

Responsibilities

• Develop project plans, define the project/program scope, goals and deliverables for areas of technology application development and implementation for the enterprise 
• Drive problem-solving and continuous improvement initiatives by collaborating with IT teams, technology vendors, etc. 
• Facilitate development effort by creating and monitoring an efficient, streamlined process between the internal teams and external technology providers 
• Effectively communicate status updates to all stakeholders across multiple organizations/ teams, with reinforcing quantitative measurements 
• Ensure project and program objectives, deliverables and results are completed within the agreed scope, timeline, budget and allocated resources 
• Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and reviews 
• Identify risks and create risk mitigation plans to ensure timely completion of the projects/programs 
• Manage technology product goals and forecasts. Collaborate with technical development team(s) to translate the long-term objectives into actionable technology strategy and an implementation roadmap 
• Guide execution by applying standard frameworks and development lifecycle methodologies like agile, waterfall etc.
• Building and maintaining reporting out of Jira and other tools (e.g., ALM, X-Ray]) to track velocity, throughput, capacity, and delivery risk.
• Defining and tracking team health and delivery metrics (velocity, cycle time, sprint predictability, defect escape rate) to drive continuous improvement.
• Producing and delivering management-level status updates, including risks, scope changes, and escalations
• Identifying and driving removal of obstacles/blockers impacting the team's ability to deliver.
• Balancing and t-shirt sizing workload across technical staff to ensure sustainable, realistic capacity planning.
• Ensuring requirements are well written to meet the needs of the stakeholders.
• Coordinating testing, QA, and UAT activities across the SDLC in partnership with engineering and business stakeholders.
• Partnering closely with GRC platform, data analytics, and various cyber, compliance, risk, and business teams to solve problems and deliver enterprise value.
• Ensuring quality of project deliverables and managing scope across a large, complex, multi-stakeholder iteration.
• Building strong stakeholder relationships to ensure requirements are understood and issues resolved efficiently.
• Supporting vendor coordination and integration efforts where applicable

Experience Required

• 6+ years of experience in IT Industry
• 3+ years of experience in Program Management
• Experience with Cyber Security, Application Testing, Jira

Experience Preferred

• Experience with TPM/Agile Project Management Archer Tooling Service Now
• Experience working with AI

Education Required

• Bachelor's degree

Key Skills

Education

Any Graduate