You will lead end-to-end delivery of complex enterprise programs involving Pega and non-Pega components.
Responsibilities
- Lead program delivery by aligning technical execution with business objectives.
- Translate business requirements into technical deliverables through stakeholder coordination.
- Collaborate with developers and architects to plan development and integration efforts.
- Drive sprint planning, execution, and retrospectives using Agile methodologies.
- Track program milestones, risks, dependencies, and delivery health.
- Coordinate UAT and production deployment planning.
Required Skills
- 10+ years of IT experience with at least 3+ years in a Program role.
- Working knowledge of Pega platform capabilities, including case management, decisioning, and rules.
- Experience managing cross-functional technical teams and large-scale enterprise programs.
- Proficiency with Agile/Scrum methodologies.
- Experience using Jira and Confluence.
- Strong stakeholder management and conflict-resolution skills.
- Knowledge of Scrum, SAFe, PMP, or CSM frameworks.
Preferred Skills
- Experience delivering digital transformation or automation initiatives using Pega.
- Background in BFSI domains.
- Hands-on understanding of Pega applications such as Customer Service, Sales Automation, or Smart Dispute.