Description

Lead end-to-end delivery of complex enterprise programs involving Pega and non-Pega components.

This role is hybrid.

Responsibilities

• Lead program delivery by aligning technical execution with business objectives.
• Translate business requirements into technical deliverables through stakeholder coordination.
• Collaborate with developers and architects to plan development and integration efforts.
• Drive sprint planning, execution, and retrospectives using Agile methodologies.
• Track program milestones, risks, dependencies, and delivery health.

Required Skills

• 10+ years of IT experience with at least 3+ years in a Program role.
• Working knowledge of Pega platform capabilities, including case management, decisioning, and rules.
• Experience managing cross-functional technical teams and large-scale enterprise programs.
• Proficiency with Agile/Scrum methodologies.
• Experience using Jira and Confluence.
• Strong stakeholder management and conflict-resolution skills.
• Knowledge of Scrum, SAFe, PMP, or CSM frameworks.

Preferred Skills

• Experience delivering digital transformation or automation initiatives using Pega.
• Background in BFSI domains.
• Hands-on understanding of Pega applications such as Customer Service, Sales Automation, or Smart Dispute.

Key Skills

Education

Not specified