Description

You will drive end-to-end program outcomes for core customer platforms, focusing on Salesforce and related systems.

This role is hybrid.

Responsibilities

• Drive Salesforce Sales Cloud, CPQ, and Billing program outcomes, including integrations with internal customer platforms.
• Act as the bridge between Sales, Revenue Operations, Engineering, and Business Systems to ensure compliant quoting, contracting, and invoicing processes.
• Lead cross-functional teams to drive clarity and accountability across the program lifecycle, defining KPIs and measuring business impact.
• Conduct Fit-Gap analysis, lead design discussions, and facilitate technical trade-off decisions for pricing and feature implementation.
• Identify and manage upstream/downstream dependencies across Salesforce, ERP (NetSuite), and billing systems.

Required Skills

• 8+ years driving strategic technical programs in technology companies.
• Deep experience with Salesforce, specifically Sales Cloud, CPQ, and Billing.
• Strong exposure to subscription management, usage/consumption, or metered billing models.
• Experience integrating with ERP systems, specifically NetSuite or similar.
• Proven ability to navigate ambiguity and drive decisions with incomplete data.
• Experience influencing VP+ stakeholders on complex technical topics.
• Bachelor's degree.

Preferred Skills

• Background in SaaS, B2B tech, or data platforms.

Key Skills

Education

Bachelor's degree