Description

You will own the operations program governance framework and drive cross-functional coordination across Infrastructure Operations and Data Center Engineering.

This role is on-site.

Responsibilities

• Define and run the operations program governance framework, including charter, success metrics, cadence design, and escalation pathways.
• Build and govern senior stakeholder alignment by establishing structured engagement with Infrastructure Operations and Data Center Engineering leadership.
• Govern cross-functional coordination by aligning engineering, business operations, continuous improvement, analytics, and partner engineering teams around shared program commitments.
• Drive engineering bandwidth optimization by assuming full ownership of all program execution activities, freeing lead engineers to focus on technical strategy.
• Author and present executive communications, including strategic narratives, business review updates, root cause analyses, and VP-level findings.

Required Skills

• 10+ years of experience in program management, technical leadership, or infrastructure operations.
• Strong background in AWS, Data Center Operations, and Infrastructure Operations.
• Proven ability in stakeholder management and executive communication.
• Experience defining program governance frameworks, success metrics, and cadence.
• Ability to drive cross-functional coordination and process improvement.
• Experience with project governance and managing large-scale infrastructure environments.

Preferred Skills

• Experience with automation programs, metrics and dashboard management, and continuous improvement methodologies.
• Background in security expertise and business operations within data center contexts.

Key Skills

Education

Any Graduate