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Technical Program Manager

Alpha Net Consulting

 

Portsmouth, NH, USA

Posted On: 12 days ago
Experience: 7+ years
Availability: Hybrid
Openings: 1
Category: Technical Program Manager
Tenure: Contract - Corp-to-Corp
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Description

Key responsibilities

Migration delivery (Factory Floor lifecycle)

•     Follow the Blueprint methodology and GRS TPM Office reporting standards for governance artifacts, reporting cadence and delivery documentation, consistent with the dotted-line relationship to TPM Office, GRS Strategy & Transformation (S&T).
•     Own the ATLAS/CVO workstream through all four Factory Floor phases: Discovery, Readiness & Migration, Testing & Cutover, and Hyper-care.
•     Maintain the migration plan and sequencing across the Policy Ingestion Engine/GENIUS conversion, the Global Claims Center conversion and legacy data archiving — as one coordinated cutover, not independent efforts.
•     Coordinate command-center execution during cutover windows and manage the handoff to BAU/operations post-migration.

Cross-organization ownership and dependency management

•     Establish clear, documented working agreements between GRS Tech and USRM Tech given the split funding/ownership model (GRS funds ATLAS retirement, USRM funds and executes CVO retirement).
•     Map and actively manage dependencies across Policy Servicing, GCC/Claims, IT Finance and Actuarial; escalate slips before they cascade into the cutover date.
•     Maintain a RAID register scoped specifically to this migration, with clear ownership even where the underlying system isn't owned by this program.

Business and financial-audit readiness

•     Partner directly with the specialty program owners (Minico, SFIC, Agent's E&O) to confirm business continuity through cutover and sign off on migrated data before legacy access is removed.
•     Drive pre-decommission evidence capture required for financial-audit-scope systems: migration reconciliation and tie-out documentation, user-access and change-management history, and confirmation of the official decommission date and ticket trail.
•     Coordinate with GRS IT Finance and Actuarial on data-mapping validation into SAP/BART and pricing models ahead of go-live.

Governance and reporting

•     Run lightweight, Factory-Floor-consistent governance for this workstream: decision log, stage-gate status and burn vs. plan reporting into the broader Tech Modernization program cadence.
•     Follow the TPM Office's standard methodology and playbooks — including Blueprint — for governance artifacts, RAID upkeep and reporting, given the dotted-line relationship to GRS S&T.
•     Provide clear, frequent status to the Tech Modernization Program Lead and GRS Architecture stakeholders who designated ATLAS as an Act Now priority.
•     Apply the enterprise Retirements & Migrations checklist at each phase gate rather than improvising a retirement process.

Key relationships

•     GRS Tech Modernization Program Lead and Factory Floor leadership
•     USRM Tech — owns and executes the CVO retirement; executes the ATLAS retirement on GRS's behalf
•     GRS Tech – Policy Servicing (GENIUS / Policy Ingestion Engine) and GRS Tech – GCC
•     GRS IT Finance, GRS Finance and GRS Actuarial
•     Specialty program owners: Minico Self Storage, Minico Non-Profit, Sports & Fitness (SFIC), Agent's E&O
•     GRS Enterprise Architecture (Act Now governance) and IT Audit/Compliance

What success looks like

•     ATLAS and CVO business capabilities are fully re-platformed to GENIUS and Global Claims Center with no disruption to the four dependent specialty programs.
•     Historical data migration is complete, reconciled and tied out — with audit evidence captured before either system is decommissioned.
•     Finance and Actuarial data mappings are validated and live before cutover, with no post-migration reporting gaps.
•     Dependencies across GRS Tech and USRM Tech are resolved on schedule, with cross-org friction surfaced and cleared rather than left unresolved at handoff.
•     The engagement closes with a clean handoff to BAU/operations and a documented retirement record for both systems.

Qualifications

Required

•     7+ years delivering complex technical programs, including at least one legacy system migration or application retirement of meaningful scale.
•     Demonstrated ability to manage dependencies and drive delivery across teams you do not directly manage or fund — this role has no formal authority over USRM Tech.
•     Comfort working with mainframe-adjacent legacy environments and the ETL/data-reconciliation concepts involved in migrating them — hands-on mapping work is not required, but the ability to direct and validate the work of those who do it is.
•     Working knowledge of financial-audit or SOX-adjacent decommissioning requirements (evidence retention, reconciliation tie-out, ITGC awareness) or a fast ability to pick this up in week one.
•     Experience running structured program governance (RAID, decision logs, stage gates) in JIRA/Confluence.
•     Strong stakeholder management — this role sits between engineering, two enterprise architecture teams, finance, actuarial and active insurance program owners.

Preferred

•     Prior experience with P&C insurance systems, particularly policy administration, claims platforms or premium/billing systems.
•     Prior exposure to a standardized “factory” or assembly-line modernization model (PODs, playbooks, phase gates) rather than bespoke program setup.
•     Familiarity with GENIUS, Global Claims Center or similar policy/claims systems of record.
•     PMP, SAFe or equivalent certification

Education

Bachelor’s degree

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