Description

Key Responsibilities

• Lead large-scale IBM Sterling OMS programs and initiatives across business and technology teams.
• Manage end-to-end delivery of OMS enhancements, implementations, upgrades, and optimization projects.
• Collaborate with business stakeholders, product owners, architects, engineering teams, and external vendors.
• Drive program planning, governance, risk management, and executive reporting.
• Coordinate integration initiatives between Sterling OMS and:
• eCommerce platforms
• Fulfillment systems
• Supply chain applications
• Affiliate services and partner systems
• Manage dependencies across multiple teams within a microservices-based architecture.
• Lead release planning, deployment readiness, and production stabilization activities.
• Facilitate requirements gathering, solution design reviews, and technical decision-making.
• Monitor project metrics, timelines, budgets, risks, and overall delivery health.
• Ensure alignment with enterprise architecture and operational excellence standards.

Required Qualifications

• 8+ years of experience in Program Management or Technical Program Management roles.
• 5+ years of experience working with IBM Sterling Order Management System (OMS).
• Strong understanding of:
• Order orchestration
• Inventory visibility
• Fulfillment workflows
• Omnichannel retail processes
• Experience managing complex enterprise integration programs.
• Strong knowledge of:
• APIs
• Event-driven architectures
• Microservices-based systems
• Experience working with Agile and Scrum delivery models.
• Excellent stakeholder management and communication skills.
• Proven ability to lead geographically distributed teams.

Preferred Qualifications

• Experience with Blue Yonder (BY), particularly:
• Commit Management
• Safety Stock Planning
• Inventory Optimization
• Experience in retail, omnichannel commerce, or supply chain domains.
• Familiarity with cloud-native environments hosted on AWS.
• Understanding of modern enterprise integration patterns and middleware technologies.
• Experience defining product roadmaps and strategic technology initiatives.

Technical Skills

Mandatory

• IBM Sterling OMS
• Program & Project Management
• API Integration
• Microservices Architecture
• AWS Cloud
• Agile/Scrum
• Retail & Order Management Processes

Nice to Have

• Blue Yonder (BY)
• Supply Chain Planning
• Inventory Management Solutions
• DevOps & CI/CD Practices
• Enterprise Integration Patterns

Key Skills

Education

Bachelor's degree