Description

Key Responsibilities

Lead and mentor a team of junior project managers, providing direction and oversight.

Develop and manage project plans, rollout schedules, and deployment tracking using Excel and other project management tools.

Oversee the planning, execution, and delivery of restaurant technology solutions, including kiosks, digital menu boards (DMBs), POS platforms, labor scheduling tools, and back‑of‑house systems.

Coordinate with vendors, franchisees, and field support teams to ensure timely delivery and deployment.

Act as a liaison for franchisee technology needs, including communication, training, and issue resolution.

Manage vendor relationships to ensure accurate equipment delivery and ongoing support.

Utilize project management platforms such as Smartsheet, Jira, or Monday.com to track progress and manage workflows.

Ensure deployments align with organizational goals and industry best practices.

Required Skills & Experience

Minimum 10 years of professional experience, including 3+ years in team leadership.

Strong project management background with proven success in technical deployments.

Advanced proficiency in Excel for project planning, scheduling, and data analysis.

Experience with project management tools (Smartsheet, Jira, Monday.com).

Strong understanding of restaurant systems (POS, labor scheduling, back‑of‑house software).

Excellent communication, problem‑solving, and stakeholder management skills.

Assertive, self‑motivated, and able to thrive in a fast‑paced environment.

Preferred Qualifications

Working knowledge of current and emerging technologies in the QSR industry is a strong plus.

Technical/software/systems background with experience in enterprise deployments

Key Skills

Education

Any Gradute