Description

Responsibilities · Lead and manage complex, large-scale modernization programs end-to-end, ensuring successful execution from POD through POA. · Partner closely with impacted Platform, Engineering, and Product leaders to coordinate and track multiple modernization initiatives and workstreams. · Own, maintain, and regularly update the integrated modernization roadmap, ensuring alignment across milestones, deliverables, dependencies, and strategic priorities. · Establish strong program governance and provide clear visibility into overall program health, progress, risks, dependencies, and key decisions. · Prepare and facilitate biweekly and monthly executive leadership updates, including BUR. · Develop and maintain executive dashboards that provide concise visibility into milestones, KPIs, accomplishments, risks, issues, dependencies, and overall modernization progress. · Develop sufficient technical understanding of modernization initiatives to effectively connect cross-platform dependencies, identify potential delivery risks, and facilitate resolution of technical and execution challenges. · Maintain comprehensive project/program plans, milestone tracking, RAID logs, action items, and decision logs. · Lead Modernization ART Syncs and other cross-functional program forums to drive alignment, accountability, dependency management, and timely issue resolution. · Proactively identify, assess, escalate, and manage program risks, issues, dependencies, and blockers while partnering with appropriate stakeholders on mitigation plans. · Drive accountability across workstreams by tracking commitments, deliverables, milestones, and remediation actions through closure. · Coordinate across Risk, Regulatory, and Compliance stakeholders where modernization initiatives have associated controls, regulatory commitments, or compliance dependencies. · Ensure consistent communication across Engineering, Product, Platform, and executive stakeholders while translating technical program details into clear business and leadership-level updates. Preferred Skills & Experience · Demonstrated experience managing large-scale, complex technology programs from planning through execution and delivery. · Strong experience partnering with senior Engineering, Product, and Platform leaders. · Proven ability to manage multiple interconnected workstreams, technical dependencies, risks, and delivery milestones. · Strong executive communication, presentation, dashboarding, and program governance capabilities. · Experience with Risk, Regulatory, and Compliance portfolios is highly desirable. · Prior Client experience and familiarity with Amex technology/program management processes is a plus

Key Skills

Education

Any Gradute