Description

Key Responsibilities

• Digital Retail Transformation: Lead projects involving e-commerce platforms, mobile apps, and omnichannel customer engagement solutions.
• Store Operations Technology: Manage implementation and upgrades of POS systems, inventory management tools, and workforce scheduling solutions.
• Omnichannel Integration: Ensure smooth connectivity between online and offline channels, enabling unified customer journeys.
• Customer Experience Enhancement: Deploy technologies that improve personalization, checkout speed, and loyalty program engagement.
• System Architecture: Oversee technical design and integration of retail systems with ERP, CRM, and analytics platforms.
• Agile Delivery: Apply Agile/Scrum methodologies to accelerate deployments and iterative improvements.
• Vendor & Partner Management: Coordinate with technology providers, consultants, and third-party service partners.
• Risk & Compliance: Ensure adherence to PCI DSS, GDPR, and data security standards across digital and store systems.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, or Business Administration.
• Experience: 5+ years in technical project management, with proven expertise in e-commerce, mobile apps, and retail operations systems.
• Certifications: PMP, PRINCE2, or Agile/Scrum certifications preferred.
• Technical Skills: Knowledge of ERP, POS, retail analytics, cloud platforms, APIs, and integration tools.
• Soft Skills: Strong leadership, communication, stakeholder management, and problem-solving abilities

Key Skills

Education

Bachelor's degree