Description

You will own the delivery of Salesforce initiatives while serving as the primary customer contact.

Responsibilities

• Manage end-to-end project execution across Salesforce Clouds (Sales, Service, Marketing, etc.).
• Serve as the primary delivery contact, leading customer calls and tracking progress for transparency.
• Liaise with BAs and Architects to maintain alignment and ensure project trajectory.
• Drive delivery velocity, manage risks, track dependencies, and ensure on-time execution.
• Apply Agile practices to manage sprints, retrospectives, and delivery planning.

Required Skills

• 10+ years of professional experience.
• Hands-on experience managing Salesforce projects, including minimum two full-cycle implementations.
• Working knowledge of Salesforce platform limits, including declarative configuration and basic understanding of Apex/Flows.
• Excellent verbal and written communication skills, capable of simplifying complex topics for non-technical stakeholders.
• Strong ownership to act as the single point of contact for customer delivery.
• Experience using Jira, Confluence, and version control systems like Git or Copado.

Preferred Skills

• Salesforce certifications (Admin, App Builder, or Consultant).
• Experience with Salesforce DevOps pipelines (Copado/Gearset).

Key Skills

Education

Any Graduate