Manage and support operational production databases at scale in on-premise and cloud environments. Own technical customer success by prioritizing workflows and resolving complex issues under pressure.
Responsibilities
- Deploy and manage production databases across AWS, Microsoft Azure, or Google Cloud Platform.
- Troubleshoot Linux performance, memory management, I/O tuning, and networking issues.
- Communicate technical updates to internal and external stakeholders to influence decisions.
- Work independently and cross-functionally to meet customer needs during swing shifts.
Required Skills
- 5+ years of experience deploying and managing production databases at scale.
- Proficiency with MongoDB or MySQL.
- Systems engineering expertise in Linux configuration, security, and clusters.
- Experience with cloud architectures: AWS, Microsoft Azure, or GCP.
- Strong understanding of networking protocols: DNS, TCP/IP, SSL/TLS.
- Ability to work swing shifts to align with global customer time zones.
- Any Graduate degree.
Preferred Skills
- Industry certifications such as RedHat Certified Engineer or AWS Certified Solutions Architect.
- Experience with Elasticsearch or PostgreSQL.
- Fluency in Spanish, Japanese, or Mandarin.