Description

Manage and support operational production databases at scale in on-premise and cloud environments while owning technical customer success.

This role is on-site.

Responsibilities

• Deploy and manage production databases across AWS, Microsoft Azure, or Google Cloud Platform.
• Troubleshoot Linux performance, memory management, I/O tuning, and networking issues.
• Communicate technical updates to internal and external stakeholders to influence decisions.
• Work independently and cross-functionally to meet customer needs during swing shifts.

Required Skills

• 5+ years of experience deploying and managing production databases at scale.
• Proficiency with MongoDB or MySQL.
• Systems engineering expertise in Linux configuration, security, and clusters.
• Experience with cloud architectures: AWS, Microsoft Azure, or GCP.
• Strong understanding of networking protocols: DNS, TCP/IP, SSL/TLS.
• Ability to work swing shifts to align with global customer time zones.
• Any Graduate degree.

Preferred Skills

• Industry certifications such as RedHat Certified Engineer or AWS Certified Solutions Architect.
• Experience with Elasticsearch or PostgreSQL.
• Fluency in Spanish, Japanese, or Mandarin.

Key Skills

Education

Any Graduate