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Technical Solutions Engineer
Dublin, County Dublin, Ireland
Posted On: 30+ days ago
Experience: 5+ years
Availability: Remote
Openings: 1
Category: Technical Solutions Engineer
Tenure: Contract - Corp-to-Corp
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Description
You will provide technical support for customer product inquiries via phone and email.
Responsibilities
- Resolve customer concerns related to installation, operation, maintenance, or product compatibility.
- Troubleshoot hardware equipment and software applications, recommending corrective actions.
- Document customer communications and recurring technical issues to aid product quality and development.
- Administer, configure, and support network protocols and technologies.
Required Skills
- Minimum 5+ years of hands-on experience in network protocols and technologies.
- Working knowledge of networking industry products and protocols.
- Experience with DHCP, ICMP, IGMP, IPv4 & IPv6.
- Familiarity with Linux environments.
- Proficiency in scripting/programming languages such as Python, Perl, C++, Java, JavaScript, or Shell.
- Experience troubleshooting using tools like tcpdump or Wireshark.
Education
Any Gradute
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