Description

Act as the primary build and support contact for specific Epic modules within a new EHR implementation.

Responsibilities

• Build, configure, and test EpicCare Inpatient modules including Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health.
• Design and develop solutions to resolve complex inter-related application issues and maintenance needs.
• Guide workflow design and serve as the technical liaison between end-user requirements and implementation staff.
• Identify, troubleshoot, and resolve application issues while evaluating hardware and software requirements.
• Manage project timelines and deliverables through regular communication with leadership and Epic representatives.

Required Skills

• Epic certification in EpicCare Inpatient (Clinical Documentation, Secure Chat & Rover, Clinical Case Management, and Behavioral Health).
• 8 years of Health IT experience.
• 5 years of Epic implementation or operations support experience.
• 8 years of experience with Epic tools including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
• 8 years of experience with clinical and regulatory requirements for behavioral health settings.
• 8 years of experience in system architecture, security protocols, and troubleshooting.
• 5 years of knowledge regarding clinical workflows and typical billing workflows.
• 5 years of working knowledge in application development and system integration.
• 8 years of experience developing test plans and scenarios for assigned data systems.

Key Skills

Education

Any Graduate