Description

You will execute and maintain our software within customer environments using modern tooling to drive efficiency.

Responsibilities

• Implement Wedge software deliveries and updates directly to industrial customer mill sites, primarily via remote access.
• Provide high-level software support to end-users and product support personnel.
• Diagnose, troubleshoot, and debug system, software, and network issues using integrated AI assistance.
• Configure systems in the customer's production environment, primarily through remote connection.
• Support and maintain data interface programs including OPC, databases, and REST APIs.

Required Skills

• 5+ years of technical experience.
• Solid technical foundation in enterprise application deployment.
• Knowledge of the Windows server environment.
• Familiarity with SQL Server.
• Ability to perform configuration tasks utilizing the Windows environment and Java programming language.
• Proficiency with SQL server tools.
• Fluent English skills (written and spoken).

Preferred Skills

• Knowledge of MySQL, Oracle, Citrix, AWS, and Azure environments.
• Knowledge of Industrial instrumentation and manufacturing environments (DCS, QCS, LIMS, ERP, MES).

Key Skills

Education

Any Graduate