Description

You will provide IT administration and technical support for agency-specific software and hardware systems at a medical facility and remote sites.

Responsibilities

• Manage the setup, configuration, and maintenance of PC desktops, laptops, and peripheral devices including printers and scanners.
• Troubleshoot and administer Windows Operating Systems, Microsoft Office suite, web browsers, and anti-virus software.
• Support and configure Android and Apple mobile devices.
• Maintain IT inventory control, ticketing systems, and technical documentation.
• Resolve issues related to analog and digital phone configurations and IT presentation equipment.

Required Skills

• 3+ years of experience in desktop and technical support.
• Proficiency with Windows Operating Systems and Microsoft Office Suite.
• Experience configuring and troubleshooting Android and Apple mobile devices.
• Working knowledge of Ethernet-based LAN/WAN environments, including TCP/IP, DNS, and DHCP.
• Experience with Google Suite, including email administration, calendar management, and distribution lists.
• Ability to perform IT staff training via in-person or electronic media.
• Experience with IT inventory control, reporting, and ticketing systems.
• Physical ability to lift up to 50 lbs. frequently and perform repetitive motions including standing, bending, and climbing.

Key Skills

Education

Any Graduate