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Technical Support Analyst

Code Tech Inc

 

San Rafael, CA, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Technical Support Analyst
Tenure: Contract - Corp-to-Corp
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Description

You will own the stability of legacy .NET and BizTalk platforms while supporting the migration to Dell Boomi.

This role is on-site.

Responsibilities

  • Own the stability and availability of legacy .NET (PEEF) and Microsoft BizTalk platforms.
  • Manage day-to-day support, incident response, and minor configuration changes including schemas, maps, and ports.
  • Serve as the legacy subject matter expert for the Boomi migration team to identify workflows for migration.
  • Create and maintain technical runbooks and support documentation for legacy systems.
  • Learn and prepare to support the Dell Boomi integration platform as it is implemented.

Required Skills

  • Strong proficiency in Microsoft BizTalk Server administration and development (schemas, maps, adapters).
  • Hands-on experience with the Microsoft stack, specifically .NET and SQL Server.
  • 5+ years of professional experience in technical support or system administration.
  • Proven ability to document support processes and maintain technical runbooks.
  • Ability to work independently as a subject matter expert.
  • Aptitude for learning new integration platforms.

Preferred Skills

  • Direct experience with Dell Boomi.

Education

Any Gradute

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