Description

You will provide technical support and systems administration for end-users and network infrastructure.

Responsibilities

• Troubleshoot and administer Windows Operating Systems, Microsoft O365, and various commercial business software.
• Configure and support Android and Apple mobile devices.
• Manage email application administration, including Google Suite, PST files, and distribution lists.
• Resolve connectivity issues within Ethernet-based LAN/WAN environments.
• Maintain IT inventory, manage ticketing systems, and document technical solutions.
• Perform physical tasks including lifting up to 50 lbs and repetitive motion such as bending and climbing.

Required Skills

• 5+ years of experience in technical support roles.
• Proficient in Windows Operating System, Microsoft O365, Google Chrome, and Adobe Acrobat.
• Experience with McAfee Anti-Virus Software.
• Working knowledge of TCP/IP, DNS, and DHCP protocols.
• Hands-on experience with LAN/WAN environments.
• Expertise in Google Suite administration and email troubleshooting.
• Experience with analog and digital phone configuration.
• Understanding of Network and IT security principles.
• Ability to create clear, easy-to-understand technical documentation.

Key Skills

Education

Any Gradute