Description

Key Skills: Jira, Atlassian, Jira Admin, Confluence

Roles and Responsibilities:

• Administer Atlassian Jira, including configuration, project setup, and ongoing maintenance.
• Manage Jira users, groups, permissions, and access controls to align with organizational requirements.
• Troubleshoot Jira issues reported by users and resolve configuration or integration-related problems.
• Support Jira workflows, screens, fields, and automation settings to ensure consistent issue tracking.
• Provide operational support for Atlassian tools and coordinate with internal teams to implement improvements.

Skills Required:

• 6 - 15 years of relevant experience in Atlassian Jira administration and technical support
• Experience supporting enterprise users with Jira and related Atlassian tools
• Atlassian administration experience
• Jira administration (Jira Admin) including configuration and user/permission management
• Strong troubleshooting and support experience for Jira in production environments
• Hands-on experience supporting enterprise collaboration workflows using Jira

Good to Have:

• Confluence administration and support

Education: Bachelor's Degree in related field

Key Skills

Education

Any Graduate