Description

You administer and support Atlassian Jira and Confluence environments for enterprise users.

This role is remote.

Responsibilities

• Configure, set up, and maintain Jira projects, workflows, screens, fields, and automation rules.
• Manage Jira users, groups, permissions, and access controls to align with organizational security requirements.
• Troubleshoot and resolve Jira issues, configuration errors, and integration problems reported by users.
• Provide operational support for Atlassian tools and coordinate with internal teams to implement system improvements.

Required Skills

• 6-15 years of experience in Atlassian Jira administration and technical support.
• Hands-on experience configuring Jira for enterprise collaboration workflows.
• Strong troubleshooting skills for Jira in production environments.
• Experience managing user access, permissions, and groups within Jira.
• Bachelor's degree in a related field.

Preferred Skills

• Confluence administration and support experience.

Key Skills

Education

Any Graduate