Description

Key Skills: Production Support, Mainframe Support, Unix, Linux, Batch Job Scheduling, Incident Management, Application Support

Roles & Responsibilities:

• Provide production support for scheduled jobs and batch workloads.
• Monitor, troubleshoot, and resolve incidents related to job execution and system availability.
• Support mainframe operations and resolve production issues.
• Analyze logs and perform troubleshooting using Unix/Linux commands.
• Coordinate with technical teams for issue resolution and service recovery.
• Maintain incident records, updates, and operational documentation.

Experience Required:

• 5-10 years of experience in technical support or production support.
• Strong experience in Mainframe support and batch job operations.
• Hands-on experience with Unix/Linux environments and troubleshooting.
• Experience in incident management and production issue resolution.
• Good understanding of application support processes.

Education: Any Graduation

Key Skills

Education

Any Graduate