Description

Provide technical assistance and hardware, software, and network support to employees.

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues within established timelines.
• Install, configure, and maintain hardware and software components.
• Perform routine maintenance on IT systems and networks.
• Document all technical issues and their resolutions.
• Collaborate with the IT team to identify and implement technical solutions.

Required Skills

• 5+ years of experience in an IT Support role or similar.
• Strong knowledge of Windows operating systems.
• Strong knowledge of Mac operating systems.
• Familiarity with network protocols and technologies.
• Proven troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal abilities.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate