Description

You will provide technical support and troubleshooting for enterprise identity and cloud environments.

Responsibilities

• Troubleshoot Azure and Azure Active Directory identity management issues.
• Support complex, geographically distributed enterprise environments with over 1,000 users.
• Configure and manage Active Directory Services, including Group Policies, DNS Zones, and replication.
• Resolve technical issues related to SSO, ADFS, and Azure MFA.

Required Skills

• 3+ years of technical support or technical consulting experience.
• Hands-on experience with Azure technical support or equivalent cloud technologies.
• Proficiency in Active Directory Services (ADS, Group Policies, FSMO Roles, DNS, Replication).
• Experience with 2 or more: Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, O365 Identity, or Azure MFA.
• Fluent English communication skills for reading, writing, and speaking.
• Strong troubleshooting capabilities in enterprise environments.
• PowerShell scripting skills.
• Bachelor's degree in Computer Science, IT, or a related field.

Preferred Skills

• Azure 533 certification.
• Experience with Windows System Administration, Certificates, PKI, DNS, Networking, Virtualization, or OS internals.
• Knowledge of load balancing, geo-redundancy, CDN, and VPN technologies.

Key Skills

Education

Bachelor's degree in Computer Science