Description

Provide enterprise-level technical support for internal and external customers, resolving hardware and software issues across Windows, Linux, and Mac OS environments.

This role is on-site.

Responsibilities

• Troubleshoot and resolve hardware and software issues for company accounts and technical infrastructure.
• Deliver timely solutions to technical problems to maintain customer trust.
• Manage and support technical infrastructure and company accounts.
• Explain technical details clearly to users across different cultures and time zones.

Required Skills

• 5+ years of professional experience in technical support.
• Proficiency in troubleshooting hardware and software issues.
• Hands-on experience with Windows operating systems.
• Experience managing and supporting Linux environments.
• Experience supporting Mac OS.
• Ability to manage technical infrastructure and company accounts.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate