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Technical Support Engineer I
Noida, Uttar Pradesh, India
Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Technical Support Engineer
Tenure: Contract - Corp-to-Corp
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Description
You will provide technical support for enterprise software solutions.
Responsibilities
- Troubleshoot software issues on Windows and/or Mac operating systems.
- Support enterprise software solutions in a team environment.
- Manage and handle a diverse workload while maintaining professional conduct.
- Apply excellent analytical skills to navigate challenging customer situations.
Required Skills
- Experience supporting enterprise software solutions.
- Proficiency in troubleshooting software on Windows and/or Mac.
- Familiarity with TCP/IP and DNS networking concepts.
- Knowledge of SQL database technology.
- Experience with web technologies including HTML, JavaScript, CSS, XML, and PHP.
- Strong written and verbal communication skills in English.
- Ability to multitask and perform effectively under pressure.
- General cultural awareness when supporting international customers.
Education
Any Gradute
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