Description

Key Skills: IBM Sterling B2B, Sterling File Gateway (SFG), Sterling Secure Proxy (SSP), BPML, SFTP, FTPS, HTTPS, Connect:Direct, PGP, GPG, SQL, Linux, Unix, Windows

Roles & Responsibilities:

• Provide end-to-end support for IBM Sterling MFT incidents and service requests.
• Troubleshoot file transfer and partner connectivity issues across SFTP, FTPS, HTTPS, and Connect:Direct.
• Configure and support IBM Sterling B2B, Sterling File Gateway (SFG), and Sterling Secure Proxy (SSP).
• Develop and maintain BPML scripts for workflow automation.
• Perform diagnostics and troubleshooting using SQL and Linux/Unix/Windows environments.
• Monitor, resolve, and document production incidents to ensure service availability.
• Collaborate with internal teams to resolve technical issues and support operational activities.

Experience Required:

• 4-8 years of experience in IBM Sterling Managed File Transfer (MFT) support.
• Strong hands-on experience with IBM Sterling B2B, SFG, and SSP.
• Experience with BPML development and automation.
• Knowledge of secure file transfer protocols such as SFTP, FTPS, HTTPS, and Connect:Direct.
• Experience with PGP/GPG encryption and SQL-based troubleshooting.
• Good understanding of Linux, Unix, and Windows operating systems.
• Experience with monitoring tools such as Dynatrace or BigPanda is preferred.

Education: Any Graduation

Key Skills

Education

Any Graduate