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Technical Support Engineer

JPLoft

 

Jaipur, Rajasthan, India

Posted On: 5 days ago
Experience: 2-6 years
Availability: Onsite
Openings: 1
Category: Technical Support Engineer
Tenure: No Preference/Any
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Description

You will provide daily technical support for desktop, data, and server management while troubleshooting end-user issues.

This role is on-site.

Responsibilities

  • Install and test desktop computer peripherals and hardware.
  • Conduct remote desktop troubleshooting for end-users.
  • Maintain detailed issue documentation and technical records.
  • Manage AWS cloud servers and execute system changes following organizational policies.
  • Collaborate across departments to resolve technical problems.

Required Skills

  • 2-6 years of experience in desktop support, network troubleshooting, and system administration.
  • Proficiency with Windows and Mac operating systems.
  • Experience managing AWS (Amazon Web Services) cloud servers.
  • Proficiency with Microsoft Office Suite and desktop hardware.
  • Strong background in computer science or information technology.
  • Any Graduate degree.
  • Ability to troubleshoot technical issues and solve problems efficiently.
  • Strong communication and interpersonal skills for end-user interaction.

Education

Any Gradaute

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