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United Software Group Inc Logo
Technical Support Engineer

United Software Group Inc

 

New York, NY, USA

Posted On: 3 days ago
Experience: 4+ years
Availability: Onsite
Openings: 1
Category: Technical Support Engineer
Tenure: No Preference/Any
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Description

You will provide technical support for an active trading environment, managing applications, desktops, and scripts throughout their lifecycles.

Responsibilities

  • Install, configure, test, and maintain operating systems, application software, and management tools.
  • Deploy and sustain systems and applications directly utilized by end-users.
  • Support Microsoft technologies including Active Directory, Group Policies, Exchange, and Domains.
  • Utilize PowerShell for system management and desktop/server hardware performance optimization.
  • Manage ticketing and task management using JIRA.

Required Skills

  • 4+ years of progressive experience providing IT support and implementing end-user systems in an enterprise environment.
  • Proficiency with PowerShell and Python.
  • Hands-on experience with Microsoft Azure Active Directory and Office 365.
  • Strong knowledge of Windows Operating Systems and Microsoft Operating Systems.
  • Fundamental knowledge of IP networking, routing, and system security.
  • Ability to support Docker environments.
  • Availability for night and weekend on-call work and light travel.

Preferred Skills

  • Experience with Ansible, Chef, or Puppet.
  • Knowledge of Unix, Linux, RHEL, or CentOS.
  • Experience with Windows Deployment Services or System Center Configuration Manager.

Education

Bachelor's degree

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