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Technical Support Engineer

Ascendion

 

Pittsburgh, PA, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: IT Technical Support Engineer
Tenure: No Preference/Any
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Description

You will provide technical application support across various technology stacks, troubleshooting issues and maintaining infrastructure health.

This role is on-site.

Responsibilities

  • Troubleshoot application issues using .NET, Java, Python, or JavaScript.
  • Manage and maintain application servers including Apache, Nginx, and Tomcat.
  • Monitor system health and performance using tools such as New Relic or AppDynamics.
  • Execute database tasks including writing complex SQL queries, performance tuning, and managing backups or recovery.
  • Support cloud infrastructure across AWS, Azure, or Google Cloud, focusing on compute, storage, and networking.

Required Skills

  • 5+ years of experience in application or technical support.
  • Proficiency in one or more programming languages: .NET, Java, Python, or JavaScript.
  • Strong SQL skills for writing and optimizing complex queries.
  • Experience with MySQL, PostgreSQL, Oracle, or SQL Server.
  • Hands-on experience with web servers and application servers like Apache, Nginx, or Tomcat.
  • Familiarity with monitoring tools such as New Relic or AppDynamics.
  • Experience working with major cloud providers (AWS, Azure, or Google Cloud).
  • Understanding of cloud services including compute, storage, and networking.
  • Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

Preferred Skills

  • Bachelor's degree or any graduate degree.

Education

Any Graduate

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