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Technical Support Engineer

VDart

 

Redmond, WA, USA

Posted On: 4 days ago
Experience: 3+ years
Availability: Onsite
Openings: 1
Category: Technical Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Own the stability of business-critical configurations and resolve technical issues through code fixes and automation.

This role is on-site.

Responsibilities

  • Modify, maintain, and validate business configurations for catalog, ordering, billing, tax, and payments.
  • Develop tools to automate manual operational tasks and service maintenance.
  • Read complex application code to implement fixes and deliver software independently.
  • Support software deployment across staging and production environments.
  • Build monitoring dashboards and report on system health and support status metrics.

Required Skills

  • 3+ years of software development or technical support experience.
  • Proficiency in scripting with modern programming languages.
  • Experience troubleshooting and debugging technical systems.
  • Experience with REST web services, XML, and JSON.
  • Working knowledge of AWS products including EC2, S3, and Lambda.
  • Experience with Docker.

Preferred Skills

  • Knowledge of web services, distributed systems, and web application development.
  • Experience troubleshooting and maintaining hardware and software RAID.

Education

Any Gradute

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