Description

You will manage and resolve complex technical issues within the support team.

Responsibilities

• Troubleshoot and resolve advanced technical issues related to client technologies.
• Serve as the final escalation point for technical support issues.
• Mentor junior team members on various technologies.
• Engage with customers to understand and address technical concerns.
• Maintain deep knowledge of platforms and track new feature developments.

Required Skills

• 5+ years of professional experience.
• Strong proficiency in troubleshooting web application stacks.
• Experience with Object-Oriented languages, specifically Java or JavaScript.
• Working knowledge of relational databases, preferably MySQL or Oracle.
• Proficiency in Javascript and Scripting.
• Demonstrated skills in advanced Troubleshooting.
• Familiarity with SQL.

Key Skills

Education

Any Graduate