Description

You will manage and resolve complex technical issues, serving as the final escalation point for the support team.

This role is hybrid.

Responsibilities

• Troubleshoot and resolve advanced technical issues related to client technologies.
• Mentor junior team members on various technologies and best practices.
• Engage with customers to understand and address deep technical concerns.
• Maintain deep knowledge of platforms and track new feature developments.

Required Skills

• 5+ years of professional experience in technical support or engineering.
• Strong proficiency in troubleshooting web application stacks.
• Experience with Object-Oriented languages, specifically Java or JavaScript.
• Proficiency in Javascript and general scripting.
• Working knowledge of relational databases, preferably MySQL or Oracle.
• Familiarity with SQL for data retrieval and debugging.

Key Skills

Education

Any Graduate