Description

Provide maintenance support for security solutions, ensuring they meet quality standards and client requirements.

Responsibilities

• Perform research on the latest security vulnerabilities and threats.
• Provide technical consulting and advice to clients.
• Deliver post-installation troubleshooting and technical support via phone or remote access.
• Monitor and stay updated on the latest security industry news.

Required Skills

• 5+ years of professional experience in technical support or security maintenance.
• Hands-on experience with network configuration.
• Direct experience managing and troubleshooting firewalls.
• Proven ability to provide remote technical assistance.
• Diploma or Graduate degree in a relevant field.

Key Skills

Education

Any Graduate