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Pantar Solutions Inc Logo
Technical Support Manager

Pantar Solutions Inc

 

Charlotte, NC, USA

Posted On: 11 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Technical Support Manager
Tenure: Contract - Corp-to-Corp
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Description

Manage technical support operations for analytics implementation and data integrity.

This role is hybrid.

Responsibilities

  • Troubleshoot data layer structures and JSON implementations.
  • Debug web implementations using Chrome DevTools, specifically the Network tab and console.
  • Manage technical workflows and documentation using Jira and Confluence.
  • Audit analytics deployments using ObservePoint.
  • Support Adobe Analytics and Adobe Experience Platform Launch environments.

Required Skills

  • 5+ years of professional experience.
  • JavaScript proficiency for debugging and implementation.
  • SQL Server for data querying.
  • Experience with JSON and data layer structures.
  • Knowledge of HTML and CSS for implementation awareness.
  • Proficiency with Adobe Analytics and Adobe Experience Platform Launch.
  • Hands-on experience with Chrome DevTools.
  • Experience with ObservePoint.
  • Usage of Jira and Confluence for task and knowledge management.

Preferred Skills

  • Experience managing technical support teams within a structured environment.

Education

Any Gradute

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